How do I upgrade / downgrade my service? Imprimir

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You can upgrade/downgrade your shared, reseller, or semi-dedicated hosting service at any time by logging into our client area at https://my.hawkhost.com/clientarea.php and following these instructions:

  1. Login to your client area (https://my.hawkhost.com/clientarea.php)

  2. Click 'Services' from the menu navigation, and from the dropdown select 'My Services'



  3. Locate the service(s) you wish to upgrade/downgrade. Click the green Active button to the right of the service:



  4. Locate the 'Actions' menu on the left side navigation and select 'Upgrade/Downgrade'

If you experience any issues with this process or have further questions please email [email protected] or open a ticket through https://my.hawkhost.com/submitticket.php
 
Please note: If your renewal invoice is already generated and you wish to upgrade / downgrade, contact our billing department before paying your invoice.

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