Knowledgebase

How long does it take to setup my account?

For security purposes all orders made at Hawk Host are manually verified for fraud. Typically account setup times are as follows

Shared, Cloud Web Hosting, Semi-Dedicated and Reseller Accounts: 1 hour or less.
Cloud Computes: 4 hours or less. This depends on the configuration of your compute.

Accounts are setup 24/7/365. Setup time may vary depending on current availability and the information you provide upon signup. If an order is found to be of high risk or requires management review, setup time may be delayed until the right personnel are available. Orders flagged for review are generally setup within 12 hours.

Upon signing up you will receive an email stating we have received your order and we are processing it. You may also receive an email stating balances must be paid before account setup as well as an email once payment has been made. Once this is completed you will receive a new account information email with all the information you will need to get your site online at Hawk Host.

If you don't see your "New Account Information" email within a few hours of signing up, we do suggest you check your junk/spam/bulk folder in case the email was filtered. Should you still not see the email in any of your inbox folders, please contact our sales department by emailing [email protected] for further assistance.

If you find your order has been marked as fraud, please click on this link for more information.

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