Invoice shows "Please Wait..." When Paying with Cryptocurrency (Bitcoin, Bitcoin Cash, Ethereum, XRP, DOGE) Print

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When paying an invoice through cryptocurrency (Bitcoin, Bitcoin Cash, Ethereum, XRP, DOGE) you may see the below notice waiting for your invoice to generate a payment link:


This payment method requires your browser allow both JavaScript and pop-up notifications. If your payment link does not load after a few seconds of viewing the invoice, please try the following methods to resolve this issue:

  • Enable JavaScript in your browser, or add an exception to your plugins used to block JavaScript for the domain
  • Make sure your browser permissions for the domain allow pop-up notifications
  • Use a different browser, one that does not block JavaScript or pop-up notifications by default
  • Use an incognito or private browser session

If you have tried all of the above suggestions and you are still unable to pay your invoice, please contact [email protected] for further assistance.


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