When you change your nameservers to ours after signing up for a shared hosting account, there needs to be time for DNS propagation. While you may see the site as down, it's just that your ISP hasn't update their DNS yet. That can take anywhere from 2-24 hours, so you'll have to give it time.
To verify the site is working you can either test from a different network / ISP, or use the temporary hostname and URL provided to you in your welcome email.
Knowledgebase
- Portal Home
- Knowledgebase
- Web Hosting
- I've changed my nameservers, but my site is still down
- 0 Users Found This Useful
Related Articles
"Please wait while your request is being verified..." message sho...
Our cloud web hosting, semi-dedicated, and reseller web hosting plans utilize Imunify360 WAF (web...
Accessing SpamExperts and creating separate SpamExperts users
All cloud web hosting, semi-dedicated, and reseller hosting services include enterprise level...
Can Hawk Host host international domains?
We can host any TLD that's currently supported by ICANN. We run a clustered DNS setup in...
Can I add more RAM/memory to my hosting account?
RAM/memory upgrades are available on all shared, cloud web hosting, and semi-dedicated hosting...
Can I use ImageMagick?
By default we have ImageMagick installed on all of our servers. When it asks for the path, use...
