If you suspect your website or IP have been blocked behind a firewall and you can no longer access your site, there are a few things you should try:

• Try to access your site through a proxy or from another ISP. It might be a temporary routing or network issue.


• Have a friend, colleague or associate try to access the site as well.


• Perform a traceroute from you to your site and see where the connection dies. This may help show where the issue is

If you've taken all of these steps and still feel your site is blocked, you should contact our support department through our help desk and we will assist you in resolving this.