What is my support PIN, and where do I locate it? Print

11

In order to receive support from our team, you'll be required to provide them with your unique support PIN to verify your identity. We've already generated a PIN for you and it can be located in your client area -- If you're having an issue locating your PIN, please follow these steps:

Login to your client area at https://my.hawkhost.com/clientarea.php
Click "Support" from the menu navigation, and from the dropdown select "Support PIN":
Your 9 digit support PIN will be shown on the following page.
Copy and paste the provided 9 digit support PIN to your support representative for verification.

Was this answer helpful?

Related Articles

Adding an IP or port to a whitelist Our default firewall rules allow most applications/software to run without issues on our shared,... Can I password protect directories? Yes, do the following within cPanel: 1) Search for the "Password Protect... cPanel Tutorials cPanel has included video tutorials for every option under the control panel. To access these... Custom error pages Error pages are determined by the HTTPYou can add custom error pages by logging into cPanel and... Do you have a manual for the control panel? You can view the CPanel documentation at the official website:...

Ready to get started? Build your site from

$2.24/mo

GET STARTED NOW