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All of our accounts come with SSH access enabled by default. If you're unable to connect, or you believe SSH is not enabled on your account, please contact our support department and provide the error(s) you're receiving when trying to connect.
You can also refer to our KB at https://my.hawkhost.com/knowledgebase/43/How-do-I-log-into-SSH-shared-or-cloud-web-hosting.html for a guide on using SSH.
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