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 How long do I have to pay an invoice?

All invoices are generated seven days prior to the invoice due date. You have a seven day grace...

 How do I upgrade / downgrade my service?

You can upgrade anytime by logging into our client area at https://my.hawkhost.com and following...

 Optimize Website feature in cPanel

The "Optimize Website" feature that is commonly available on other cPanel based hosts is not...

 Creating, Reverting, or Destroying Cloud Compute Snapshots

To utilize cloud compute snapshots you must first purchase the feature. Please refer to this KB...

 Do you setup accounts on the weekends?

Accounts are setup 24/7/365 regardless of what day of the week it is! For security purposes all...