Knowledgebase

How do I create or configure email addresses?

All shared, cloud web hosting, semi-dedicated, and reseller hosting plans allow you to create an unlimited number of email addresses. All plans fully support sending/receiving email via POP3, SMTP, and IMAP. Webmail is also supported on all plans.

To create a new email address:

  1. Login to cPanel for your hosting account and use the search to find the "Email Accounts" interface:



  2. From the "Email Accounts" interface click "Create":



  3. After clicking "Create" you will be directed to the "Create an Email Account" page. Fill out the provided fields, including your new email username, password, and storage (disk space) quota:



To configure Outlook, Windows Mail, Mac Mail, your phone, tablet, or any other device email client:

  1. Login to cPanel for your hosting account and use the search to find the "Email Accounts" interface:



  2. From the "Email Accounts" interface click the "Connect Devices" button to the right of your email address:




  3. The following page will contain your accounts incoming, outgoing, and port information for configuring an email client. You can also use the provided "Mail Client Automatic Configuration Scripts" options to download a setup script onto your device for automatic configuration. There is also an option to send the email addresses configuration details to another, separate email address for easy reference and access.

To access Webmail:

  1. Webmail can be accessed directly through your domain by visiting https://yourdomain.com/webmail or https://yourdomain.com:2096

  2. Webmail can also be accessed through cPanel. To access webmail through cPanel, login to cPanel for your hosting account and use the search to find the "Email Accounts" interface:



  3. From the "Email Accounts" interface click the "Check Email" button to the right of your email address:



  4. The following page will show a Roundcube login. This is the default webmail program and what we recommend using. Click the large "Roundcube" button to login to webmail:


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