Accounts are setup 24/7/365 regardless of what day of the week it is! For security purposes all...

Hawk Host does not have a VAT number as we do not charge taxes to European clients for our services.

All shared, semi-dedicated, and reseller hosting services are eligible for our 30 day money back...

If you need to change your payment method to credit card or wish to setup a recurring payment,...

After following the cancellation procedures outlined here  you can manually cancel the...

We hate to see people leave, however we understand your hosting needs may change over time. To...

If your credit/debit card is not accepted by our billing system directly you can use PayPal to...

It is possible to send your referred traffic through your affiliate URL to a specific page on our...

All hosting plans are automatically renewed unless a cancellation request is submitted through...

You can upgrade anytime by logging into our client area at https://my.hawkhost.com and following...

Cloud compute services can complete bandwidth only upgrades directly through the client area. We...

Cloud compute upgrades cannot be reverted or downgraded. Once your cloud compute upgrade is...

All invoices are generated seven days prior to the invoice due date. You have a seven day grace...

When a payment is made for an invoice using a credit/debit card our system will automatically add...

All Canadian residents are required to pay taxes on all invoices to Hawk Host as we're a Canadian...

Since our credit card merchant is located in Canada some banks take it upon themselves to charge...

Currently the promotions listed on our website are not applicable in our Hong Kong or Singapore...

There are a number of reasons your credit card may be declined by our billing system. The most...

All orders are processed through a fraud check system which verifies a number of details before...